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FAQs

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Foot & Shoe Odours

How can I stop my feet from smelling?

Most families have someone who suffers from smelly feet and shoes. Typically younger members of the family are affected. These unpleasant odours are associated with higher than normal population densities of bacteria and their resulting exoenzyme generation. Bacteria, yeasts and fungi thrive in the warm, moist, environment inside shoes, particularly athletic shoes. Sweat and skin particles provide bacterial hosts and their decay adds to the problem. Foot and shoe odour can be controlled with simple measures. Wash the feet regularly, with an antibacterial soap if possible and dry thoroughly. Change socks frequently. Wear shoes that breathe and allow them to air in the sun where possible. Go barefoot or wear sandals where possible. We also recommend Odorex® Foot And Shoe Deodoriser.

General

What causes smells?

Any substance with a vapor pressure has the potential of emitting odours. The human nose can detect about 5,000 smells out of the almost infinite number of odour possibilitieS. Certain odours do not register at all with some people. For example, only 65% can detect the principal odour in human sweat, androsterone. Most can readily detect certain other animal odours. The ability to smell is a sense that rapidly becomes fatigued. A person working in a place contaminated with a malodour will become totally oblivious to it. Yet it could be highly offensive to someone entering the area. This is one of the reasons for the common attitude of "My dog/cat/carpet/kennel doesn't smell. I don't know what you're talking about. We don't have any odours!" Our interest is in odours readily detected by most people, most of the time. How such odours are perceived varies from individual to individual. A given fragrance can be agreeable to some but objectionable to others. The detection of an odour is dependent on the type and concentration of the odorous molecules, the sensitivity of the individual's nose and also the odour's culturally conditioned interpretation. If a smell is always present people may get used to it and not notice it.

Are your products safe to use?

All Odorex® products are safe to use but always follow label directions. Product safety data sheets are available on request. Odorex® pet products are non-toxic, biodegradable and safe to use on pets as directed. For maximum safety any products containing chemicals should be kept out of the reach of young children.

Pet Odours

How can I eliminate the smell of tomcat spray?

Tomcat spray is a serious problem because it contains odorous materials in addition to urine. If it's visible the sprayed surface should be washed off. Unfortunately this won't take care of the spray that has penetrated the surface. About the only way to effectively treat the problem is to spray the area with a quality odour remover several times until the odour is controlled or eliminated. We recommend Odorex® Animal Odour Eliminator. Spray the surface until it becomes just wet enough so that the odour control product starts to run. On porous surfaces such as carpet we recommend Odorex® Deodoriser For Cats. Place a clean piece of cloth over the affected area and stomp the cloth to force the fluid down into the fibres. Allow the area to dry or better still mop up excess fluid with a clean, dry cloth or towel and repeat the process.

What can I use on cat urine in my carpets?

Cat urine in carpets and other porous surfaces is a significant problem, primarily because it usually goes undetected for a long time and the cat keeps soiling the same area. The urine itself has very little odour but once it starts to decay it becomes a problem. The first stage of decay produces amines (ammonia) which are unpleasant. The second stage of decay produces mercaptans which are the real problem. With a carpet this almost always means the urine has soaked through the carpet and into the floor. In spite of product and carpet cleaner claims this odour cannot be eliminated by spraying or cleaning because neither will go down as deep as the urine. The only solution is to thoroughly soak the soiled area with a quality odour eliminator. We recommend Odorex® Deodoriser For Cats which will eliminate odours, even after all sorts of other remedies have been tried. It will work where enzyme-based products yield poor results. Enzyme products are not compatible with detergents and germicides and usually there will be a residue of one or both in the carpet from earlier treatments. Simply pour Odorex® Deodoriser For Cats onto the problem area making certain that you have covered the soiled area completely and with enough volume to soak through the carpet and into the floor beneath. An added benefit is stain removal - this product effectively removes fresh animal stains from most flooring materials.

How can I stop my dog smelling so bad?

All dogs have some level of natural body odour. It can be very faint to nearly intolerable. This depends on many things. Some breeds have stronger odours than others. Dog odours usually grow stronger as the dog gets older and medical problems such as skin problems, ear infections etc may cause problems. These should be referred to a veterinarian for treatment as soon as they are detected. Dogs are also prone to rolling about in foul smelling material (dead birds, hedgehogs etc) much to their owners discomfort. Bathing with Odorex® Deodorising Pet Shampoo will solve most of these smelly problems. It combines a powerful deodorising agent and mild fragrance with a regular pet shampoo to ensure that the pet’s coat is thoroughly cleansed and odour free. However, shampooing too frequently can cause skin dryness and irritation. Odorex®Deodoriser for Dogs is the answer - simply spray it on. To be most effective it is best to ruffle the fur while spraying so that the product covers as much hair and skin as possible. Soaking is not necessary. It is supplied as a finger spray and ideal for treating car seats, carpets, bedding or any area where dog odour is a problem.

Can I use your products outside in the kennel?

For large establishments such as boarding kennels and catteries we recommend Odorex® Kennel Cleaner Concentrate – a unique sanitising treatment which contains powerful odour neutralising agents to react with, and neutralise, a wide range of malodours associated with pets. This product contains surfactants for a cleaning action to remove soiling and an anti-bacterial agent to disinfect and kill any odour causing bacteria. It has been carefully formulated and tested to ensure it does not cause any allergic or irritant reactions. Odorex® Kennel Cleaner is supplied as a concentrate in 1 litre bottles and 5L Jerrycans which makes it an economical cleaning and deodorising solution. The recommended dilution rate is one part Kennel Cleaner to 25 parts clean water. It can be applied with a mop, broom, simply sprayed or water blasted on areas requiring treatment. See what other uses our customers have come up with in our testimonials.

Does A.O.E work on dog and cat faeces?

Animal faecal matter gives off many unpleasant odours: indoles, skatoles, etc. Most of the odours can be eliminated by eliminating the source, i.e., removing the matter and properly disposing of it. For those odours remaining, we reccomend spraying the contaminated surface with a Odorex® Animal Odour Eliminator.

My dog rubs his bottom on the carpet – what can I do?

The liquid in anal sacs has a particularly obnoxious odour. Some animals when frightened will empty their anal sacs, much to the consternation of anyone around them. The emptying of anal sacs is a standard veterinary procedure. No matter the cause of an anal sac being emptied, some action must be taken as immediately as possible. First wipe up all of the liquid that is visible with a disposable rag. It's a good idea to wrap the disposable rag before putting it into the trash with something that is a good vapour barrier such as aluminium foil. If plastic is used, use many layers because plastic is not a particularly good vapour barrier. At this point an ideal product to use is Odorex® Animal Odour Eliminator. Saturate spray all areas that the anal sac liquid came in contact with and let dry.

Do you have a product for smelly cat litter boxes?

The basic method for controlling odour in cat litter boxes is to strain frequently for solid matter and change the litter often so the ammonia from the decaying urine does not become a problem. If the urine is left it will go into a second stage of decay and a mercaptan odour will be produced which is very unplesant. Odorex® Animal Odour Eliminator (A.O.E) which is often used in veterinarian hospitals can be sprayed on pet litter with very good results. It will control the odour and extend the life of the litter.

Do you have a product for Ferret body odour?

Most pet ferrets have had their anal sacs removed which is the main source of their odour. However there are other causes of odour which will vary widely between animals. To control these most owners bathe their pets frequently which is time consuming and not particularly good for skin and coat condition. Odorex® Deodorising Pet Shampoo and Odorex®Deodoriser for Dogs are both effective in combating ferret odours. Bathing with Odorex® Deodorising Pet Shampoo will solve most of these smelly problems. It combines a powerful deodorising agent and mild fragrance with a regular pet shampoo to ensure that the pet’s coat is thoroughly cleansed and odour free. However, shampooing too frequently can cause skin dryness and irritation. Odorex® Deodoriser for Dogs is the answer - simply spray on the ferret. To be most effective it is best to ruffle their coat while spraying so that the product covers as much hair and skin as possible. Soaking is not necessary. It is supplied as a finger spray and is ideal for treating car seats, carpets, bedding or any area where ferret odour is a problem.

How can I control pet odours?

The best way to control the odour is at its source before it becomes airborne. However, once odours are airborne it may become necessary to treat or freshen the air, as well as eliminate the source of the odour. Common techniques for dealing with bad smells or malodours as they are knows are listed below. Odorex® products do not use problematic enzymes, bacteria, oxidizers or olfactory desensitizers. They work by combining the last three techniques  listed below: counteraction, bonding (chemisorption) and absorption. This technology permanently eliminates odours on contact.
  • Masking - the introduction of a new odour that is stronger than the malodour. This substantially increases the overall odour level. Frequently it is ineffective since both odours can be detected.
  • Anaesthetisation - desensitises the olfactory senses so that no odour, good or bad, will be perceived.
  • Ventilation - if the only source of malodours is airborne then evacuating to the outside is an efficient and economical method of dealing with the problem.
  • Oxidation - works only if the compound will oxidise rapidly. Sodium hypochlorite, potassium permanganate, chlorine and hydrogen peroxide are all sometimes used for this purpose. All of these, at the wrong concentration levels, can be dangerous to animals, people and fabrics. Ozone emitting devices are also used to oxidise the airborne malodour molecules. However, as ozone is toxic, these devices have come under close scrutiny by environmental protection agencies.
  • Adsorption - this is a physical adherence of the malodour molecules onto the product molecules as a result of Van der Waals forces. These are weak forces, much weaker than interatomic electron bonding.
  • Filtration - commonly uses activated charcoal which must come in direct physical contact with the airborne malodour gas molecule. Works by adsorption until the carbon becomes saturated. Does nothing to control the malodour at its source.
  • Accelerated Decaying - speeds up, by a considerable margin, (although it can still take up to 24 hours to be fully effective) what would have occurred if the problem were left alone. Entails the actual transformation of the substance producing the malodour. Usually involves enzymes and bacteria (as part of the product or naturally occurring). While the action is taking place malodours will be generated just as they would have had the problem not been treated, only at a much faster rate. In the case of imbedded urine the gas produced will be ammonia. This process can work quite well, but only in the proper environment. Since enzyme-based compounds are not compatible with detergents or germicides, their effects will be greatly diminished or completely stopped if there is even a residue of either of them in or on the surface being treated. An example would be a carpet that has been shampooed since it is never possible to get all of the detergent out of the fabric. Also this method has no effect on airborne malodours.
  • Absorption - this is the physical penetration of the malodour substance into the inner molecular structures of the product.
  • Bonding (chemisorption) - involves the exchange or sharing of electrons between the malodour atoms and those of the product. This is a very quick-acting technology. However, if used alone, it will not be a permanent solution. Depending upon the malodour, desorption of between 10 to 50% may take place over a period of 30 minutes to 4 hours (the odor comes back).
  • Counteraction - a phenomenon that occurs when the proper two odours are physically in the same area, with the overall odour being reduced instead of increased. This method is termed neutralization when no odour results and re-odorisation when a milder pleasant odour replaces the malodour. It works through Zwaardemaker pairs (conjugates), pairs of odourants that neutralise each other's respective odours. This principle works by having the counteractant in the same physical state as the malodour. Thus it can be effective on solids, liquids and gases.